OUR VISION
 Our long-term aspiration
 To be the Global Leader in Testing for Life.
 OUR MISSION
 Why we are here - the cause/purpose of our business
 To contribute to a safer and healthier world by providing our customers with innovative and high quality laboratory, research and advisory services whilst creating opportunities for our employees and generating sustainable shareholder value.
  OUR VALUES
 What we stand for/what is important for us
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 Customer focus 
- Delivering customer satisfaction by listening
 to and exceeding customer expectations 
- Adding value for our customers through
 our services 
- Seeking innovative solutions to help our
 customers achieve their goals 
 
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 Competence and Team Spirit 
- Employing a team of talented and
 competent staff 
- Investing in training and creating good
 career opportunities 
- Recognising and encouraging outstanding
 performance 
 
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 Quality 
- Delivering quality in all our work; providing
 accurate results on time 
- Using the best appropriate technology and
 methods 
- Seeking to improve or change our processes for the better
 
 
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 Integrity 
- Behaving ethically in all our business and
 financial activities 
- Demonstrating respect towards our
 customers and our staff 
- Operating responsibl
 
 
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